Dimplex 20-in Opti-Myst Pro 500 Vapor Electric Fireplace Cassette Insert
Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.
Dimplex 20-in Opti-Myst Pro 500 Vapor Electric Fireplace Cassette Insert - Without Log Set / Without Plumbing Kit / Directwire is backordered and will ship as soon as it is back in stock.
Choose with help from our Maspeth showroom. Read customer reviews on Google.
Pickup available at Maspeth, NY Showroom
Usually ready in 2-4 days
- Northeast shipping. Eligible orders over $999 ship free within our 11-state area; other eligible orders have a flat rate at checkout. Product exclusions apply. Shipping details.
- Factory-authorized Dimplex dealer. You keep the full manufacturer warranty.
- 30-day returns, no restocking fee.
- Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Maspeth, NY 11378
- Monday–Friday
- 9:00 AM–5:00 PM
- Saturday
- 10:00 AM–3:00 PM
- Sunday
- Closed
Call ahead to confirm the model you want to see and pickup readiness.
Shipping & Delivery Area
Shipping & Delivery Area
- Online shipping is limited to Maine, Vermont, New York, New Hampshire, Massachusetts, Connecticut, Pennsylvania, New Jersey, Maryland, Delaware and Rhode Island.
- Eligible orders over $999 receive free standard shipping; eligible orders of $999 or less have a flat rate shown at checkout.
- Our own trucks deliver eligible local orders up to 120 miles. e-NRG fuel, white-glove delivery and assembly have separate eligibility, distance limits and charges.
- For other states, or when no delivery option appears, call 718-326-4328 for a quote before ordering.
- Read the shipping policy for details.
Assembly & Installation
Assembly & Installation
Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!
WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW
- Outdoor Kitchens
- Outdoor Fireplaces/Firepits
- Outdoor Pizza Ovens
- Gas Fireplaces
- Gas Inserts
- Gas Log Sets
- Fireplace Doors
- Fireplace Mantels
- Electric Fireplaces
- Water Vapor Fireplaces
- Ethanol Fireplaces
Call for a free quote 718-326-4328
Warranty
Warranty
Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.
Returns
Returns
- No-Restock Fees
- 30-Day Return Policy
- The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
- We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
Dimplex 20-in Opti-Myst Pro 500 Vapor Electric Fireplace Cassette I...
Dimplex 20-in Opti-Myst Pro 500 Vapor Electric Fireplace Cassette Insert - Without Log Set / Without Plumbing Kit / Directwire is backordered and will ship as soon as it is back in stock.
Description
Description
Overall Dimensions: 20-1/8 in W x 12 in D x 9 to 9-1/2 in H, adjustable (Dimplex sell sheet and manual)
The Dimplex Opti-myst Pro 500 (CDFI500-PRO) is a 20 inch built-in water vapor cassette that creates the look of flames and smoke from an ultrasonic mist lit by LEDs, with no venting, gas line or hot glass. It is made for custom work: single-sided, corner, three-sided and see-through installs, and multiple 20 and 40 inch cassettes can be combined in series for long linear features. It produces visual flame only and has no heater. It is a strong choice for New York City apartments, restaurants and hotels where gas and venting are not possible.
Key Specifications
| Model | Dimplex Opti-myst Pro 500 Cassette CDFI500-PRO (UPC 781052113053) |
| Flame Effect | Ultrasonic water vapor with LED lighting; adjustable flame intensity; crackling sound effect |
| Electrical | 120V, 230 W (Dimplex lists 785 BTU); ships ready for hardwire; plug kit CDFI-PLUGKIT optional |
| Heat | None; Dimplex offers the CDFI-TMHEAT Opti-myst heater separately |
| Water | Refillable container, 42 oz (1.25 L); up to 8 hours of flames per fill per the sell sheet; optional CDFIPLUMB-KIT for a continuous supply |
| Water Quality | Tap water if not hard; softened or filtered water where tap water is hard |
| Listing | UL file E71416 |
| Weight | 24.2 lb (10.9 kg) |
Dimensions and Cutout
| Cassette | 20-1/8 in W x 12 in D x 9 to 9-1/2 in H (adjustable) |
| Framed Opening | 20-3/8 in W; 12-1/4 in deep with the media plate or 14-1/4 in with the log set; keep 1/4 in clearance on each surface |
| Fresh Air Inlet | At least 40 sq in reaching the underside of the cassette |
| Clearance Above | 18 in recommended, 16 in minimum, from the media plate or log set to any surface above |
| Height | Optimal 60 in to the bottom of the media plate or log set |
| Draft Barrier | In drafty spots, a barrier at least 10 in high set at least 3 in back from the cassette top |
Features
- Opti-myst flame and smoke effect you can safely reach into
- Spacers and slots for a custom flame width and pattern
- Modular: combine 20 and 40 inch cassettes for long linear runs
- Adjustable flame intensity and crackling sound from the remote
- Low-energy LED lighting and zero emissions
- Optional media: CDFILOG log kit, CDFI500-TRAY media tray, black rock, river rock or driftwood kits
What Is Included and What You Will Need
- Included per the Dimplex manual: cassette with media plate, tethered controller (installed), remote, 2 AAA batteries, 2 transducers (1 installed) and 1 refillable water container
- Required: a framed enclosure to the dimensions above with a 40 sq in fresh air inlet, and a 15 A 120V circuit for hardwiring (GFCI protection in a bathroom)
- Options above: CDFILOG hand-painted log set and CDFIPLUMB-KIT plumbing kit
- Optional: CDFI-PLUGKIT plug kit and decorative media kits (sold separately)
Installation Notes
Frame the opening to Dimplex's dimensions, rest the cassette on front and back sills or a level surface, keep the air path to the fresh air inlet open, and secure it to the framing at each end. Avoid drafts from vents and ceiling fans, which disturb the flame. A plumbed water line should be fitted by a plumber, and in New York City hardwired electrical work should be done by a licensed electrician. Book a free design consultation and we will help you design the opening, media and water supply.
Documentation
Frequently Asked Questions
Does it give off heat?
No. The CDFI500-PRO is a visual fire feature only; Dimplex sells the CDFI-TMHEAT heater separately.
How often do I refill the water?
Dimplex lists up to 8 hours of flames from a full tank, or fit the CDFIPLUMB-KIT for a continuous water supply.
Can I plug it in?
It ships ready to hardwire on a 15 A 120V circuit; the CDFI-PLUGKIT adds cord-and-plug connection.
Can I make a longer fireplace?
Yes. Dimplex designs the 20 and 40 inch cassettes to be combined in series for longer linear installations.
Related reading: Water vapor fireplace buying guide and Water vapor vs electric fireplace.
Warranty
Glen Dimplex Americas gives a two-year limited warranty on the Opti-myst cassette from the date of first purchase; the Dimplex sell sheet lists one year on accessories such as the log kit and plumb kit.
Think beyond the appliance
Build your complete setup
Choose the level of help you need. We’ll confirm the exact model, compatible parts and a clear quote before you commit.
The appliance
Know your model and configuration? Shop the appliance and review exactly what is included.
The complete setup
Ask us to pair the appliance with the correct trim, venting, cover, cart or other model-specific accessories.
The installed project
For projects within our service area, ask for a quote covering product selection, compatible components and installation.
These are planning options, not pre-priced bundles. Accessories, delivery and installation are separate unless your written quote includes them.
Buy with the whole project in mind
Make sure this model fits your project
A few details now can help you avoid ordering the wrong size, fuel type or installation components.
1. Confirm fit
Check finished dimensions, opening or cutout measurements and the manufacturer’s required clearances.
2. Match the fuel and connections
Confirm the exact model’s fuel type, electrical requirements and any venting or ventilation requirements.
3. Complete the setup
Check what is included. Ask us to quote compatible accessories, delivery and installation separately where needed.
See the work. Hear from customers.
Explore completed installations and independent Google reviews to learn about working with NYC Fireplaces & Outdoor Kitchens.
Questions to settle before you order
How do I know which size and configuration to order?
Have your dimensions, photos, fuel or power details and preferred model ready. Contact our showroom before ordering if fit or compatibility is unclear. Follow the manufacturer’s installation instructions.
Does the price include everything I need?
Check the product description and selected configuration for included parts. Venting, trim, surrounds, covers, carts, fuel and installation may be separate. Ask for a complete quote before purchasing.
Can you deliver and install it?
Delivery and installation depend on your address and the product. Review our shipping policy and call for an installation quote. Confirm availability and timing before booking work. Read shipping details. Read return terms.
Product, accessory and installation prices are separate unless the offer explicitly includes them. Compatibility must be confirmed for the exact model.
