Dimplex CDFI500-PRO-RGB Optimyst RGB Cassette 20" Water Vapor Fireplace Insert
Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.
Dimplex CDFI500-PRO-RGB Optimyst RGB Cassette 20" Water Vapor Fireplace Insert - None / None / None is backordered and will ship as soon as it is back in stock.
Choose with help from our Maspeth showroom. Read customer reviews on Google.
Pickup available at Maspeth, NY Showroom
Usually ready in 2-4 days
- Northeast shipping. Eligible orders over $999 ship free within our 11-state area; other eligible orders have a flat rate at checkout. Product exclusions apply. Shipping details.
- Factory-authorized Dimplex dealer. You keep the full manufacturer warranty.
- 30-day returns, no restocking fee.
- Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Maspeth, NY 11378
- Monday–Friday
- 9:00 AM–5:00 PM
- Saturday
- 10:00 AM–3:00 PM
- Sunday
- Closed
Call ahead to confirm the model you want to see and pickup readiness.
Shipping & Delivery Area
Shipping & Delivery Area
- Online shipping is limited to Maine, Vermont, New York, New Hampshire, Massachusetts, Connecticut, Pennsylvania, New Jersey, Maryland, Delaware and Rhode Island.
- Eligible orders over $999 receive free standard shipping; eligible orders of $999 or less have a flat rate shown at checkout.
- Our own trucks deliver eligible local orders up to 120 miles. e-NRG fuel, white-glove delivery and assembly have separate eligibility, distance limits and charges.
- For other states, or when no delivery option appears, call 718-326-4328 for a quote before ordering.
- Read the shipping policy for details.
Assembly & Installation
Assembly & Installation
Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!
WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW
- Outdoor Kitchens
- Outdoor Fireplaces/Firepits
- Outdoor Pizza Ovens
- Gas Fireplaces
- Gas Inserts
- Gas Log Sets
- Fireplace Doors
- Fireplace Mantels
- Electric Fireplaces
- Water Vapor Fireplaces
- Ethanol Fireplaces
Call for a free quote 718-326-4328
Warranty
Warranty
Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.
Returns
Returns
- No-Restock Fees
- 30-Day Return Policy
- The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
- We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
Dimplex CDFI500-PRO-RGB Optimyst RGB Cassette 20" Water Vapor ...
Dimplex CDFI500-PRO-RGB Optimyst RGB Cassette 20" Water Vapor Fireplace Insert - None / None / None is backordered and will ship as soon as it is back in stock.
Description
Description
Overall Dimensions: 20-1/8 in W x 9-1/2 in H x 12 in D with the media plate; 20-1/8 in W x 15-1/4 in H x 14 in D with the log set (Dimplex specification)
The Dimplex Optimyst RGB Cassette (CDFI500-PRO-RGB) is a 20 inch drop-in water vapor fireplace that makes a 3D flame from fine mist and RGB LED light. Beyond the natural flame, it can run blue, violet, red or aquamarine themes or a prism mode that cycles colors, which suits custom joinery, coffee tables, hospitality features and architectural insets. Surfaces stay cool to the touch, it needs no venting, and it is flame only with no heater. Multiple cassettes can run in series for a longer linear feature.
Key Specifications
| Model | Dimplex Optimyst Pro Cassette with RGB, CDFI500-PRO-RGB; Dimplex material number 500004172 |
| Flame Effect | Water vapor with RGB LEDs; six flame themes (natural, blue, violet, red, aquamarine, prism); six brightness settings; wood fire sound with volume control |
| Electrical | 120V, 230 W, 1.9 A; direct wired, optional CDFI-PLUGKIT |
| Heat | None (flame only) |
| Controls | Multi-function remote, built-in controls, Bluetooth receiver and the Dimplex Flame Connect app |
| Water | Refillable water container; optional CDFIPLUMB-KIT for continuous supply; overflow sensor shuts off the water supply |
| Venting | Non-venting |
| Listing | UL file E71416 (UL 2021 and CSA C22.2 No. 46) |
Dimensions and Cutout
| Cassette with Media Plate | 20-1/8 in W x 9-1/2 in H x 12 in D |
| Cassette with Log Set | 20-1/8 in W x 15-1/4 in H x 14 in D |
| Framing with Media Plate | 20-3/8 in W x 9-1/2 in H x 12-1/4 in D |
| Framing with Log Set | 20-3/8 in W x 9-1/2 in H x 14-1/4 in D |
| Fresh Air Inlet | At least 40 sq in per cassette, reaching the underside |
| Clearance Above | 18 in recommended, 16 in minimum, from the media plate or log set to any surface above; do not fully enclose the flame |
Features
- 3D water vapor flame with RGB color themes and a prism mode
- Adjustable flame volume and brightness, including a pulsating setting
- Cool-touch surfaces for residential and commercial spaces
- Flame Connect app, Bluetooth and remote control
- Overflow sensor on the plumbed water option
- Connect multiple cassettes in series for linear runs
What Is Included and What You Will Need
- Included per the Dimplex manual: cassette, remote, 3 transducers (2 installed) and 1 refillable water container
- Required: a framed opening to the dimensions above with a 40 sq in fresh air inlet, and a 120V circuit for direct wiring (GFCI protection in a bathroom)
- Options above: CDFI-PLUGKIT plug kit, CDFILOG moulded log set and RMGW air intake grille
- Optional: CDFIPLUMB-KIT plumb kit (Dimplex also lists air intake grille X-00275)
Installation Notes
Choose a spot away from drafts, vents and ceiling fans, which disturb the flame. Frame the opening to Dimplex's dimensions, keep the air path to the fresh air inlet clear, and keep at least 16 in above the media. The unit is not watertight and is for indoor use only; in a bathroom it must be GFCI protected and kept away from tubs. In New York City, direct-wired connections should be made by a licensed electrician and any plumbed water line by a licensed plumber. Book a free design consultation and we will help you plan the opening, media and controls.
Documentation
Frequently Asked Questions
Does it produce heat?
No. The Optimyst RGB Cassette is flame only.
What colors can the flame be?
Natural, blue, violet, red and aquamarine, plus a prism mode that cycles through the colors.
Can I control it from my phone?
Yes, with the Dimplex Flame Connect app, as well as the remote and built-in controls.
Can I plumb in the water?
Yes. The optional CDFIPLUMB-KIT gives a continuous supply, and an overflow sensor shuts off the water to prevent leaks.
Related reading: Water vapor fireplace buying guide and Water vapor vs electric fireplace.
Warranty
Glen Dimplex Americas gives a two-year limited warranty from the date of first purchase, with service covered in the first year, and one year on fireplace surrounds and trims.
Think beyond the appliance
Build your complete setup
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The appliance
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The complete setup
Ask us to pair the appliance with the correct trim, venting, cover, cart or other model-specific accessories.
The installed project
For projects within our service area, ask for a quote covering product selection, compatible components and installation.
These are planning options, not pre-priced bundles. Accessories, delivery and installation are separate unless your written quote includes them.
Buy with the whole project in mind
Make sure this model fits your project
A few details now can help you avoid ordering the wrong size, fuel type or installation components.
1. Confirm fit
Check finished dimensions, opening or cutout measurements and the manufacturer’s required clearances.
2. Match the fuel and connections
Confirm the exact model’s fuel type, electrical requirements and any venting or ventilation requirements.
3. Complete the setup
Check what is included. Ask us to quote compatible accessories, delivery and installation separately where needed.
See the work. Hear from customers.
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Questions to settle before you order
How do I know which size and configuration to order?
Have your dimensions, photos, fuel or power details and preferred model ready. Contact our showroom before ordering if fit or compatibility is unclear. Follow the manufacturer’s installation instructions.
Does the price include everything I need?
Check the product description and selected configuration for included parts. Venting, trim, surrounds, covers, carts, fuel and installation may be separate. Ask for a complete quote before purchasing.
Can you deliver and install it?
Delivery and installation depend on your address and the product. Review our shipping policy and call for an installation quote. Confirm availability and timing before booking work. Read shipping details. Read return terms.
Product, accessory and installation prices are separate unless the offer explicitly includes them. Compatibility must be confirmed for the exact model.
