Dimplex QST36 Ignite Quest 36" Built-In Electric Fireplace
Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.
Dimplex QST36 Ignite Quest 36" Built-In Electric Fireplace - None is backordered and will ship as soon as it is back in stock.
Choose with help from our Maspeth showroom. Read customer reviews on Google.
Pickup available at Maspeth, NY Showroom
Usually ready in 2-4 days
- Northeast shipping. Eligible orders over $999 ship free within our 11-state area; other eligible orders have a flat rate at checkout. Product exclusions apply. Shipping details.
- Factory-authorized Dimplex dealer. You keep the full manufacturer warranty.
- 30-day returns, no restocking fee.
- Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Maspeth, NY 11378
- Monday–Friday
- 9:00 AM–5:00 PM
- Saturday
- 10:00 AM–3:00 PM
- Sunday
- Closed
Call ahead to confirm the model you want to see and pickup readiness.
Shipping & Delivery Area
Shipping & Delivery Area
- Online shipping is limited to Maine, Vermont, New York, New Hampshire, Massachusetts, Connecticut, Pennsylvania, New Jersey, Maryland, Delaware and Rhode Island.
- Eligible orders over $999 receive free standard shipping; eligible orders of $999 or less have a flat rate shown at checkout.
- Our own trucks deliver eligible local orders up to 120 miles. e-NRG fuel, white-glove delivery and assembly have separate eligibility, distance limits and charges.
- For other states, or when no delivery option appears, call 718-326-4328 for a quote before ordering.
- Read the shipping policy for details.
Assembly & Installation
Assembly & Installation
Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!
WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW
- Outdoor Kitchens
- Outdoor Fireplaces/Firepits
- Outdoor Pizza Ovens
- Gas Fireplaces
- Gas Inserts
- Gas Log Sets
- Fireplace Doors
- Fireplace Mantels
- Electric Fireplaces
- Water Vapor Fireplaces
- Ethanol Fireplaces
Call for a free quote 718-326-4328
Warranty
Warranty
Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.
Returns
Returns
- No-Restock Fees
- 30-Day Return Policy
- The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
- We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
Dimplex QST36 Ignite Quest 36" Built-In Electric Fireplace
Dimplex QST36 Ignite Quest 36" Built-In Electric Fireplace - None is backordered and will ship as soon as it is back in stock.
Description
Description
Overall Dimensions: 36-5/8 in W x 17-1/2 in D x 36-5/8 in H
The Dimplex Ignite Quest QST36 is a 36-inch built-in electric fireplace that blends firebox warmth with linear modernity. It pairs the Multi-Fire flame effect with a glowing loose log set over a pulsating ember bed, app control and a Comfort$aver heater. It suits an apartment, condo or home where there is no gas line, with a recessed install and no venting.
Key Specifications
| Model | QST36 (Dimplex order no. 500005299; UPC 781052157637 per current listing) |
|---|---|
| Fuel / power | Electric, 120V or 240V |
| Heater | 1,500 W and 5,118 BTU at 120V; 2,500 W and 8,530 BTU at 240V |
| Amps | 12.5 A at 120V and 10.4 A at 240V |
| Flame | Multi-Fire flame effect with nine theme settings per the manual |
| Media | Ten logs with tumbled glass and gravel over a pulsating ember bed |
| Controls | Flame Connect app (Wi-Fi), multi-function wall-mountable remote, onboard controls, 8-hour timer |
| Operation | Flame only, flame and heat, or heat only; the heater can be permanently disabled |
| Venting | None required |
| Certification | cULus listed (file E71416), UL 2021 and CSA C22.2 No. 46 |
| Weight | 194 lb unit; 216 lb packaged |
| Use | Indoor only; Dimplex prohibits outdoor use |
Dimensions and Cutout
| Overall (W x H x D) | 36-5/8 in x 36-5/8 in x 17-1/2 in |
|---|---|
| Viewing area (W x H x D) | 36-5/8 in x 27-1/8 in x 8-3/4 in |
| Framing opening (W x H x D) | 36-3/4 in x 37-1/8 in x 18 in |
| Ceiling clearance | Top of the unit at least 24 in below the ceiling |
| Floor height | Bottom of the unit no more than 40 in from the floor is recommended |
| Furniture and drapery | At least 3 ft in front of the fireplace |
Features
- Multi-Fire flame effect with lifelike depth and movement
- Glowing loose log set with a pulsating ember bed and built-in crackling sound
- Nine theme settings controlled from the app
- Flame Connect app plus an included wall-mountable remote
- Comfort$aver heating, with flame-only mode and a permanently disabled heater option
- Optional Left/Right Bay Trim Kit for bay-style installs
- Recessed framing with no venting or gas line
What Is Included and What You Will Need
- Included: firebox with front, side and reflective glass, 10 logs, tumbled glass and gravel, top grille, sill trim, kick plate, remote with wall mount, batteries, hardware kit and a 120V plug kit (per the Dimplex manual)
- Required: a dedicated, properly fused 15 A circuit, a framed opening and a licensed electrician for any new circuit or hardwiring
- Optional: Left/Right Bay Trim Kit 500005394, selectable on this listing; the fireplace is complete as shipped for standard recessed installation
Installation Notes
Frame the opening at 36-3/4 in W x 37-1/8 in H x 18 in D and follow Dimplex's guidance on clearances to combustibles, walls and finishes. Keep the top at least 24 in from the ceiling and do not use an extension cord; the power cord option is for 120V only. Use indoors only. Wi-Fi is needed for app control. This is an electric unit with no gas line, vent or chimney, which makes it a practical choice for New York City apartments, condos and townhouses where gas or vented fireplaces are not an option. Hardwiring or any new circuit should be done by a licensed electrician to local code. Book a free design consultation and we will help you plan the layout, utilities and installation.
Documentation
Frequently Asked Questions
Does the QST36 need a vent or gas line?
No. It is electric and needs a dedicated 15 A circuit, hardwired or with the included 120V plug kit.
Can I use it outdoors?
No. Dimplex states that the Ignite Quest must not be used outdoors.
What is the trim kit for?
The Left/Right Bay Trim Kit enables bay-style installation. The fireplace is complete as shipped for a standard recessed install.
How is it controlled?
With the Flame Connect app over Wi-Fi, the included wall-mountable remote or the onboard controls.
Related reading: Electric fireplace buying guide and Best fireplace for a NYC apartment.
Warranty
Dimplex provides a 5-year limited warranty on the Ignite Quest from the date of first purchase, with in-home parts and service for the original purchaser. Trims and accessory packages are excluded.
Think beyond the appliance
Build your complete setup
Choose the level of help you need. We’ll confirm the exact model, compatible parts and a clear quote before you commit.
The appliance
Know your model and configuration? Shop the appliance and review exactly what is included.
The complete setup
Ask us to pair the appliance with the correct trim, venting, cover, cart or other model-specific accessories.
The installed project
For projects within our service area, ask for a quote covering product selection, compatible components and installation.
These are planning options, not pre-priced bundles. Accessories, delivery and installation are separate unless your written quote includes them.
Buy with the whole project in mind
Make sure this model fits your project
A few details now can help you avoid ordering the wrong size, fuel type or installation components.
1. Confirm fit
Check finished dimensions, opening or cutout measurements and the manufacturer’s required clearances.
2. Match the fuel and connections
Confirm the exact model’s fuel type, electrical requirements and any venting or ventilation requirements.
3. Complete the setup
Check what is included. Ask us to quote compatible accessories, delivery and installation separately where needed.
See the work. Hear from customers.
Explore completed installations and independent Google reviews to learn about working with NYC Fireplaces & Outdoor Kitchens.
Questions to settle before you order
How do I know which size and configuration to order?
Have your dimensions, photos, fuel or power details and preferred model ready. Contact our showroom before ordering if fit or compatibility is unclear. Follow the manufacturer’s installation instructions.
Does the price include everything I need?
Check the product description and selected configuration for included parts. Venting, trim, surrounds, covers, carts, fuel and installation may be separate. Ask for a complete quote before purchasing.
Can you deliver and install it?
Delivery and installation depend on your address and the product. Review our shipping policy and call for an installation quote. Confirm availability and timing before booking work. Read shipping details. Read return terms.
Product, accessory and installation prices are separate unless the offer explicitly includes them. Compatibility must be confirmed for the exact model.
