Napoleon Altitude X 36" Direct Vent Fireplace | AX36-2
Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.
Napoleon Altitude X 36" Direct Vent Fireplace | AX36-2 - Natural Gas / No Thanks / No Thanks is backordered and will ship as soon as it is back in stock.
Choose with help from our Maspeth showroom. Read customer reviews on Google.
Pickup available at Maspeth, NY Showroom
Usually ready in 2-4 days
- Northeast shipping. Eligible orders over $999 ship free within our 11-state area; other eligible orders have a flat rate at checkout. Product exclusions apply. Shipping details.
- Factory-authorized Napoleon Fireplaces dealer. You keep the full manufacturer warranty.
- 30-day returns, no restocking fee.
- Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Maspeth, NY 11378
- Monday–Friday
- 9:00 AM–5:00 PM
- Saturday
- 10:00 AM–3:00 PM
- Sunday
- Closed
Call ahead to confirm the model you want to see and pickup readiness.
Shipping & Delivery Area
Shipping & Delivery Area
- Online shipping is limited to Maine, Vermont, New York, New Hampshire, Massachusetts, Connecticut, Pennsylvania, New Jersey, Maryland, Delaware and Rhode Island.
- Eligible orders over $999 receive free standard shipping; eligible orders of $999 or less have a flat rate shown at checkout.
- Our own trucks deliver eligible local orders up to 120 miles. e-NRG fuel, white-glove delivery and assembly have separate eligibility, distance limits and charges.
- For other states, or when no delivery option appears, call 718-326-4328 for a quote before ordering.
- Read the shipping policy for details.
Assembly & Installation
Assembly & Installation
Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!
WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW
- Outdoor Kitchens
- Outdoor Fireplaces/Firepits
- Outdoor Pizza Ovens
- Gas Fireplaces
- Gas Inserts
- Gas Log Sets
- Fireplace Doors
- Fireplace Mantels
- Electric Fireplaces
- Water Vapor Fireplaces
- Ethanol Fireplaces
Call for a free quote 718-326-4328
Warranty
Warranty
Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.
Returns
Returns
- No-Restock Fees
- 30-Day Return Policy
- The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
- We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
Napoleon Altitude X 36" Direct Vent Fireplace | AX36-2
Napoleon Altitude X 36" Direct Vent Fireplace | AX36-2 - Natural Gas / No Thanks / No Thanks is backordered and will ship as soon as it is back in stock.
Description
Description
Explore other Napoleon Altitude X sizes: 36 inch (current size) | 42 inch
Overall Dimensions: 35-1/4 in. W x 18-3/4 in. D x 42-7/16 in. H
The Napoleon Altitude X 36 is a clean-face direct vent gas fireplace with a full-width firebox and a tall 35-1/4 in. x 33-1/8 in. viewing area, built for a living room where the fire is the focal point and a TV or art may sit above it. It comes with the NIGHT LIGHT, a heat-circulating blower and the eFIRE remote and app, and you dress it with the front, log set and brick panel that match your room.
Key Specifications
| Model | AX36NTE-2 (natural gas); propane AX36PTE-2 |
| Type | Single-sided direct vent gas fireplace |
| Input | 35,500 BTU/h natural gas; 34,000 BTU/h propane (installation manual). Napoleon lists 36,500 BTU maximum heat output for natural gas |
| Viewing area | 35-1/4 in. x 33-1/8 in. |
| Venting | Direct vent, 5 in. exhaust / 8 in. air intake |
| Blower | Heat-circulating blower, included |
| Controls | eFIRE Bluetooth controller and remote control included |
| Electrical | 115V, 60 Hz, less than 12 A, hard wired |
| Certification | CSA 2.22 and ANSI Z21.50 vented decorative gas appliance |
| Weight | About 160 lbs (per Napoleon drawing in the installation manual) |
Dimensions and Cutout
| Overall (W x H x D) | 35-1/4 in. x 42-7/16 in. x 18-3/4 in. |
| Minimum framing (W x H x D) | 35-3/4 in. x 72 in. x 19 in. (84 in. enclosure height if recessed) |
| Vent runs | Up to 20 ft horizontal and 40 ft vertical, 40 ft combined maximum; longer runs need a power vent |
| Vent clearances | Horizontal vent: 3 in. top, 2 in. sides and bottom; vertical vent: 1 in. all around |
| Front clearance | Keep objects and furniture at least 4 ft in front |
Features
- Clean face design with a full-width firebox flame
- Exclusive NIGHT LIGHT included
- Premium safety barrier included
- Heat-circulating blower with variable speed and thermostatic control
- eFIRE remote and app control from your mobile device
- Ultra HD log set options: split oak, driftwood and birch
- Zen, Whitney and Denali fronts, with finishing trims in black, charcoal, gunmetal and copper
- Heat management options for TVs and mantels above the fireplace
- Approved for bedroom and bathroom installation, and certified for mobile homes
What Is Included and What You Will Need
- Included: fireplace, premium safety barrier, NIGHT LIGHT, heat-circulating blower, eFIRE controller and remote control, nailing tab brackets, restrictor plate and insulation sleeve
- Required to complete: a decorative panel and a log set, selected in the options above
- Required: a Napoleon-approved direct vent kit and firestops, a gas supply sized for the unit, sealants specified in the manual, and a 115V hard-wired supply
- Propane: the unit is field convertible with a certified Napoleon kit installed by a qualified technician
- Optional: fronts and finishing trims, heat management, wall mount control, AMBIENT-GLOW embers
Installation Notes
Frame to the minimum opening above, follow the vent run limits and keep the manual clearances to combustibles. Gas, electrical and venting work must be done by a licensed installer. In New York City, direct vent gas fireplaces must meet the NYC Fuel Gas Code and need a permitted installation. Book a consultation and we will confirm venting and framing before you order.
Documentation
- Napoleon Altitude Direct Vent Fireplace Brochure
- Owner's Manual (Altitude X Series, W415-10007506)
- Installation Manual (store copy, AX36-1 / AX42-1)
- Owner's Manual (store copy)
- Spec Sheet (store copy, Altitude 36)
- Napoleon Heat Management System
- Full-Featured Remote Control
- Napoleon AX36NTE-2 product page (manufacturer site)
Frequently Asked Questions
What do I have to choose to complete the fireplace?
Napoleon lists a log set and a decorative brick or panel kit as required to complete the unit. Pick them in the options above, then add a front and trim if you want one.
Can I put a TV above it?
Napoleon designs the Altitude X for TVs, and its optional heat management kits reduce clearances to combustibles and mantels. Confirm your layout with us before framing.
Does it need electricity?
Yes. The unit is hard wired for 115V and runs the blower and NIGHT LIGHT from that supply. The eFIRE remote controls it by Bluetooth.
Related reading: Direct Vent Gas Fireplace Buying Guide and Napoleon vs. Majestic Gas Fireplaces.
Warranty
Napoleon's President's Limited Lifetime Warranty covers the combustion chamber, heat exchanger and stainless steel burner for the original owner. Electrical components and wearable parts such as the gas valve, blower and remote are covered for one year, per the current listing. Confirm the full terms in the owner's manual.
Think beyond the appliance
Build your complete setup
Choose the level of help you need. We’ll confirm the exact model, compatible parts and a clear quote before you commit.
The appliance
Know your model and configuration? Shop the appliance and review exactly what is included.
The complete setup
Ask us to pair the appliance with the correct trim, venting, cover, cart or other model-specific accessories.
The installed project
For projects within our service area, ask for a quote covering product selection, compatible components and installation.
These are planning options, not pre-priced bundles. Accessories, delivery and installation are separate unless your written quote includes them.
Buy with the whole project in mind
Make sure this model fits your project
A few details now can help you avoid ordering the wrong size, fuel type or installation components.
1. Confirm fit
Check finished dimensions, opening or cutout measurements and the manufacturer’s required clearances.
2. Match the fuel and connections
Confirm the exact model’s fuel type, electrical requirements and any venting or ventilation requirements.
3. Complete the setup
Check what is included. Ask us to quote compatible accessories, delivery and installation separately where needed.
See the work. Hear from customers.
Explore completed installations and independent Google reviews to learn about working with NYC Fireplaces & Outdoor Kitchens.
Questions to settle before you order
How do I know which size and configuration to order?
Have your dimensions, photos, fuel or power details and preferred model ready. Contact our showroom before ordering if fit or compatibility is unclear. Follow the manufacturer’s installation instructions.
Does the price include everything I need?
Check the product description and selected configuration for included parts. Venting, trim, surrounds, covers, carts, fuel and installation may be separate. Ask for a complete quote before purchasing.
Can you deliver and install it?
Delivery and installation depend on your address and the product. Review our shipping policy and call for an installation quote. Confirm availability and timing before booking work. Read shipping details. Read return terms.
Product, accessory and installation prices are separate unless the offer explicitly includes them. Compatibility must be confirmed for the exact model.
