Primo  |  SKU: PGCXLH, PG00368, PG00369

Primo Oval XL 400 Ceramic Kamado Charcoal Grill with Cart Shelves or Cypress Countertop Table

Regular price $2,573.00

Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.

Most items ship within 1 business day. Manufacturer-direct items may take up to 2 weeks. Call us before ordering if needed immediately. 718-326-4328

Choose with help from our Maspeth showroom. Read customer reviews on Google.

Pickup available at Maspeth, NY Showroom

Usually ready in 2-4 days

Northeast shipping only: ME, VT, NY, NH, MA, CT, PA, NJ, MD, DE and RI. For any other state, call 718-326-4328 for a shipping quote before ordering. Product and local-service restrictions apply. Shipping details.

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  • Northeast shipping. Eligible orders over $999 ship free within our 11-state area; other eligible orders have a flat rate at checkout. Product exclusions apply. Shipping details.
  • Factory-authorized Primo dealer. You keep the full manufacturer warranty.
  • 30-day returns, no restocking fee.
  • Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Visit our Maspeth, Queens showroom
58-30 Maspeth Ave
Maspeth, NY 11378
Monday–Friday
9:00 AM–5:00 PM
Saturday
10:00 AM–3:00 PM
Sunday
Closed

Call ahead to confirm the model you want to see and pickup readiness.

Shipping & Delivery Area

  • Online shipping is limited to Maine, Vermont, New York, New Hampshire, Massachusetts, Connecticut, Pennsylvania, New Jersey, Maryland, Delaware and Rhode Island.
  • Eligible orders over $999 receive free standard shipping; eligible orders of $999 or less have a flat rate shown at checkout.
  • Our own trucks deliver eligible local orders up to 120 miles. e-NRG fuel, white-glove delivery and assembly have separate eligibility, distance limits and charges.
  • For other states, or when no delivery option appears, call 718-326-4328 for a quote before ordering.
  • Read the shipping policy for details.

Assembly & Installation

Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!

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Warranty

Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.

Returns

  • No-Restock Fees
  • 30-Day Return Policy
  • The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
  • We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

Description

Available Sizes: Primo Oval Ceramic Kamado Grills

Junior 200 | Large 300 | XL 400 (Current Size) | XXL 500

Overall Dimensions (grill head, per Primo's XL 400 spec sheet): 28 in. W x 21-1/2 in. D x 27-1/2 in. H; the base you choose adds to the footprint

The Primo Oval XL 400 (PGCXLH) is Primo's best-known USA-made ceramic kamado, and this listing pairs it with a freestanding base: Primo's steel cart with basket plus folding stainless steel side shelves, or the cypress countertop table for a wood work surface around the grill.

Primo rates the XL 400 at 400 sq. in. of cooking area, 680 sq. in. with the optional rack system, and 151 to 850 F. The patented oval firebox makes true two-zone cooking easy: sear over the coals on one side while roasting or smoking on the other.

Key Specifications

Grill head Primo Oval XL 400 (PGCXLH)
Base options Steel cart with basket (PG00368) plus stainless steel side shelves (PG00369), or cypress countertop table (PG00612)
Cooking area 400 sq. in.
Optional rack system 280 sq. in. more, 680 sq. in. total
Cooking grid 18-1/2 in. x 25 in., reversible stainless steel
Temperature range 151 to 850 F (primogrill.com and 2024 brochure)
Grill weight 250 lbs, grill only (primogrill.com)
Fuel Natural lump charcoal
Made in USA (Tucker, Georgia)

Dimensions and Cutout

Grill width at lid 28 in.
Grill width at base 22 in.
Grill depth 21-1/2 in.
Grill height 27-1/2 in. (grill only)
Rear clearance 12 in. behind the grill for the lid to open
Clearance around the grill 2 in. minimum around the exterior
Base dimensions Not published by Primo for these bases; ask us before you plan the space

Features

  • Patented oval shape for true two-zone cooking
  • 400 sq. in. cooking area, 680 sq. in. with optional racks
  • 151 to 850 F, from smoking to searing
  • Premium USA-made ceramic that holds heat and moisture
  • Reversible stainless steel cooking grates
  • Steel cart with locking front casters and a lower basket, plus folding stainless side shelves
  • Or an unfinished cypress countertop table with ceramic feet
  • Made in the USA

What Is Included and What You Will Need

Installation Notes

Primo's XL 400 spec sheet calls for 12 in. behind the grill for the lid to open and at least 2 in. around the exterior. The grill head is heavy, so plan on two or more people to place it, and never lift it by the hinge or bands. Primo grills are for outdoor use only, away from overhanging branches or other flammable objects; on a wood table, always set the grill on its ceramic feet. In New York City, the NYC Fire Code restricts charcoal and other open-flame grills on balconies, terraces and rooftops, so confirm your building and FDNY rules before ordering. Talk to our outdoor kitchen team about placement, a built-in option or the rest of your outdoor kitchen.

Documentation

Frequently Asked Questions

Which base should I choose?

The cart rolls on locking front casters, has a lower basket and adds folding stainless side shelves; the cypress countertop table gives a wood work surface, with the grill set on ceramic feet.

How much can I cook at once?

Primo rates the XL 400 at 400 sq. in., and the optional rack system adds 280 sq. in.

What fuel does it use?

Natural lump charcoal. Primo recommends its own lump charcoal and says never to use lighter fluid in a Primo.

Can I use it on a New York City terrace?

The NYC Fire Code restricts charcoal grills on balconies, terraces and rooftops, so check your building and FDNY rules first.

Related reading: What Size Grill Do I Need? and Outdoor Kitchen Planning Guide.

Warranty

Primo limited lifetime warranty to the original purchaser, per the Primo owner's manual: 20 years on ceramic parts, 5 years on metal parts (excluding cast iron), 1 year on cast iron parts, 1 year on cooking grates and 30 days on thermometers and felt gaskets. Primo repairs or replaces defective parts and ships them at the purchaser's expense. Damage from dropping, mishandling, lifting by the hinge or not following building and fire codes is not covered.

From our project portfolio

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Think beyond the appliance

Build your complete setup

Choose the level of help you need. We’ll confirm the exact model, compatible parts and a clear quote before you commit.

01

The appliance

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02

The complete setup

Ask us to pair the appliance with the correct trim, venting, cover, cart or other model-specific accessories.

03

The installed project

For projects within our service area, ask for a quote covering product selection, compatible components and installation.

These are planning options, not pre-priced bundles. Accessories, delivery and installation are separate unless your written quote includes them.

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Make sure this model fits your project

A few details now can help you avoid ordering the wrong size, fuel type or installation components.

  1. 1. Confirm fit

    Check finished dimensions, opening or cutout measurements and the manufacturer’s required clearances.

  2. 2. Match the fuel and connections

    Confirm the exact model’s fuel type, electrical requirements and any venting or ventilation requirements.

  3. 3. Complete the setup

    Check what is included. Ask us to quote compatible accessories, delivery and installation separately where needed.

See the work. Hear from customers.

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Questions to settle before you order

How do I know which size and configuration to order?

Have your dimensions, photos, fuel or power details and preferred model ready. Contact our showroom before ordering if fit or compatibility is unclear. Follow the manufacturer’s installation instructions.

Does the price include everything I need?

Check the product description and selected configuration for included parts. Venting, trim, surrounds, covers, carts, fuel and installation may be separate. Ask for a complete quote before purchasing.

Can you deliver and install it?

Delivery and installation depend on your address and the product. Review our shipping policy and call for an installation quote. Confirm availability and timing before booking work. Read shipping details. Read return terms.

Product, accessory and installation prices are separate unless the offer explicitly includes them. Compatibility must be confirmed for the exact model.