Dimplex products are warranted to be free from manufacturing defects for a period of one (2) year from the date of purchase.
Refer to manufacturer's manual for full warranty details.
Dimplex Nova 28" Multi-Fire XHD Plug-in Electric Firebox - With Logs, XHD28L
Dimplex Nova 28" Multi-Fire XHD Plug-in Electric Firebox - With Logs, XHD28L is backordered and will ship as soon as it is back in stock.
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Free Shipping
Free Shipping
- Orders Over $199 Ship Out Fast & Free
- Delivery typically takes 5 -7 transit days
- $19.95 Flat-Rate Shipping on orders under $199
- Our team & trucks deliver locally within 60 miles of our showroom. (NYC Tri-State including all of Suffolk County)
- Free Shipping Applies to Continguous US only - See our shipping page for exclusions e.g. ethanol fuel
Assembly & Installation
Assembly & Installation
Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio ofย projects we built!
WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW
- Outdoor Kitchens
- Outdoor Fireplaces/Firepits
- Outdoor Pizza Ovens
- Gas Fireplaces
- Gas Inserts
- Gas Log Sets
- Fireplace Doors
- Fireplace Mantels
- Electric Fireplaces
- Water Vapor Fireplaces
- Ethanol Fireplaces
Call for a free quote 877-692-3765
Warranty
Warranty
Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.
Returns
Returns
- No-Restock Fees
- 30-Day Return Policy
- The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
- We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
Description
Description
OWNER'S MANUAL
Dimplex 28" Multi-Fire XHD Electric Fireplace Insert With Logs
Experience the perfect blend of comfort, style, and innovation with the Dimplex 28" Multi-Fire XHD Electric Fireplace Insert. Framed by a slim black glass surround, this unit delivers vivid, lifelike flames that shine beautifully in any lighting, day or night. Designed for year-round ambiance, it features customizable flame speed and color settings that let you match the mood of any space. The built-in ceramic heater provides reliable, supplemental warmth for up to 1,000 sq. ft., while the cool-touch glass ensures safety for kids and pets. Whether you're curling up with a book or entertaining guests, the XHD28L brings cozy elegance and modern performance into your home.
Ideal For:
Traditional design styles and cozy, family-friendly spaces.
Included:
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Dimplex 28" Multi-Fire XHD Electric Fireplace Insert โ XHD28L
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Multi-Function Remote Control
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2-Year Manufacturer Warranty

FEATURES
๐ฅ LED Flame Technology โ Patented Dimplexยฎ LED flame technology delivers a highly realistic fire effect, blending craftsmanship and innovation.
๐ฐ Economical Operation โ Costs just pennies per hour* to enjoy, making it energy- and budget-friendly.
๐ All-Season Ambiance โ Use flames with or without heat for cozy visuals all year long.
๐ฑ Eco-Friendly Design โ Zero carbon emissions and 100% efficiency make it a sustainable heating solution.
๐จ Customizable Flame Experience โ Multi-flame technology allows you to adjust flame speed and color to suit your mood or setting.
๐ Easy Installation โ Just plug into any standard 120V outlet for instant warmth and ambiance.
๐ฒ๏ธ Capacitive Touch Controls โ Sleek, built-in controls stay hidden when not in use for a clean, modern look.
๐ Media Accent Colors โ Choose from a range of vibrant LED color themes or cycle through them in custom mode and freeze on your favorite.
โฒ๏ธ Built-in Timer โ Set auto shut-off for up to 8 hoursโperfect for worry-free use.
๐ฑ Multi-function Remote โ Conveniently control all settings from across the room.
โ๏ธ Cool-touch Glass โ Glass stays cool to the touch, making it safe for children and pets.
๐ฌ๏ธ Powerful Ceramic Heater โ Fan-forced heating system warms areas up to 1,000 sq. ft. with consistent, quiet heat.


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