Free In-Home Consultation for Product Selection & Installation
Empire  |  SKU: PE20

Empire Platinum Embers - PE20

$35.00

Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.

Most items ship within 1 business day. Manufacturer-direct items may take up to 2 weeks. Call us before ordering if needed immediately. 718-326-4328

Pickup available at Maspeth, NY Showroom

Usually ready in 2-4 days
400+ five-star Google reviews
  • Flat-rate shipping from $19.95. Free on orders over $999.
  • Factory-authorized Empire dealer. You keep the full manufacturer warranty.
  • 30-day returns, no restocking fee.
  • Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Questions about fit, venting or power? Talk to the team that installs it. Mon to Fri 9 to 5, Sat 10 to 3.
Call 718-326-4328 Free Consultation

Free & Flat Rate Shipping
  • Orders Over $999 Ship Out Fast & Free
  • Delivery typically takes 5 -7 transit days
  • $19.95-$99.95 Flat-Rate Shipping on orders under $999
  • Our team & trucks deliver locally within 60 miles of our showroom. (Tri-State NY,NJ,CT including all of Suffolk County)
  • Free Shipping Applies to Contiguous US only - See our shipping page for exclusions e.g. ethanol fuel

Assembly & Installation

Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!

WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW

Call for a free quote 718-326-4328

Warranty

Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.

Returns
  • No-Restock Fees
  • 30-Day Return Policy
  • The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
  • We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

Description

Empire PE20 Platinum Glowing Embers — Single Packet

Refresh the glowing ember-bed effect in a compatible Empire gas fireplace or gas log set with platinum ember material. The embers are designed for manufacturer-approved placement atop the burner, helping recreate the appearance of burning coals.

What is included?

  • One packet of Empire platinum glowing ember material, part number PE20
  • Manufacturer guidance lists one packet as typically enough for three to four fireplaces, depending on the installation

Important installation notes

Use only with compatible appliances and place only where the current manufacturer manual instructs; do not block pilot assemblies, burner ports or openings. Gas burner and decorative log set are not included. Unlike the EK1 decorative ember bed kit, the PE20 product is specifically listed for approved burner-top placement. Consult current instructions for your particular fireplace or log set.

Empire Platinum Embers | PE20 |

Warning CA residents-Prop 65
Back to top