• Orders Over $99 Ship Out Fast & Free
• Delivery typically takes 5 -7 transit days
• $9.95 Flat-Rate Shipping on orders under $99
• Our team & trucks deliver locally within 60 miles of our showroom. (NYC Tri-State including all of Suffolk County)
• Specific brands & products may be excluded from free shipping if you are not local, see our shipping page for exclusions

Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.

Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT.

WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW

• Outdoor Kitchens
• Outdoor Fireplaces/Firepits
• Outdoor Pizza Ovens
• Gas Fireplaces
• Gas Inserts
• Gas Log Sets
• Fireplace Doors
• Fireplace Mantels
• Electric Fireplaces
• Water Vapor Fireplaces
• Ethanol Fireplaces

Check out our portfolio of projects we built!

• No-Restock Fees
• 30-Day Return Policy
• The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
• We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.