True 15-Inch Clear Ice Machine with Solid Panel Ready Door (Left Hinge) - TUI-15-L-OP-D
Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.
True 15-Inch Clear Ice Machine with Solid Panel Ready Door (Left Hinge) - TUI-15-L-OP-D - true-icemachine-master is backordered and will ship as soon as it is back in stock.
Choose with help from our Maspeth showroom. Read customer reviews on Google.
Pickup available at Maspeth, NY Showroom
Usually ready in 2-4 days
- Local delivery or pick-up. Eligible local orders are delivered by our team up to 120 miles. Product-specific limits and charges apply; see checkout or call for a quote.
- Factory-authorized True Residential dealer. You keep the full manufacturer warranty.
- 30-day returns, no restocking fee.
- Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Maspeth, NY 11378
- Monday–Friday
- 9:00 AM–5:00 PM
- Saturday
- 10:00 AM–3:00 PM
- Sunday
- Closed
Call ahead to confirm the model you want to see and pickup readiness.
Shipping & Delivery Area
Shipping & Delivery Area
- Online shipping is limited to Maine, Vermont, New York, New Hampshire, Massachusetts, Connecticut, Pennsylvania, New Jersey, Maryland, Delaware and Rhode Island.
- Eligible orders over $999 receive free standard shipping; eligible orders of $999 or less have a flat rate shown at checkout.
- Our own trucks deliver eligible local orders up to 120 miles. e-NRG fuel, white-glove delivery and assembly have separate eligibility, distance limits and charges.
- For other states, or when no delivery option appears, call 718-326-4328 for a quote before ordering.
- Read the shipping policy for details.
Assembly & Installation
Assembly & Installation
Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!
Call for a free quote 718-326-4328
Visit our sister site to learn more about our showroom products like Direct Vent Gas Fireplaces, www.NYCFireplaces.com
Warranty
Warranty
Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.
Returns
Returns
- No-Restock Fees
- 30-Day Return Policy
- The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
- We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
True 15-Inch Clear Ice Machine with Solid Panel Ready Door (Left Hinge) - TUI-15-L-OP-D - true-icemachine-master is backordered and will ship as soon as it is back in stock.
Description
Description
Stock Status: In Stock - Ships within 2-3 weeks | Standard Color - 8 Weeks | Color Match - 18 Weeks
Overall Dimensions: 14-7/8 in. W x 23-7/8 in. D x 34-1/4 in. H
The True 15-Inch Clear Ice Machine (TUI-15-L-OP-D) makes crystal-clear, slow-melting ice and takes a custom overlay panel on a left-hinge door, so it disappears into your cabinetry. It makes up to 85 lb of ice a day with a 28 lb bin, and a built-in drain pump means no gravity drain is needed. It is UL rated for outdoor use, which makes it a fit for both kitchens and covered outdoor bars.
Key Specifications
| Model | TUI-15-L-OP-D |
| Ice production | Up to 85 lb/day maximum; 75 lb/day rated |
| Storage bin | 28 lb |
| Door | Panel-ready overlay, left hinge (field reversible); black powder-coated steel exterior |
| Drainage | Built-in drain pump, 1/2 in. NPT connection |
| Water filter | Built-in, rated up to 1,250 gallons |
| Electrical | 115V, 60 Hz, 2.85 A; dedicated 15 A circuit; 8 ft cord |
| Efficiency | ENERGY STAR rated; 6.95 kWh/100 lb; 25 gal/100 lb; R290 refrigerant |
| Certification | UL rated for outdoor use |
| Weight | 125 lb |
Dimensions and Cutout
| Product (W x H x D) | 14-7/8 x 34-1/4 x 23-7/8 in. (plus or minus 1/8 in.) |
| Cutout (W x H x D) | 15 x 34-1/2 x 24 in. minimum rough opening |
| Overlay panel (by others) | 14-5/8 in. W x 30-1/8 in. H x 3/4 in. D maximum; 10 lb maximum; 2 in. minimum rail |
| Outlet | Grounded 3-prong within 36 in. of the center of the back wall |
Features
- Clear, slow-melting ice
- Built-in drain pump with a 96 in. drain hose supplied; no gravity drain needed
- Built-in water filter
- Automatic cleaning system
- Bin level control at 50, 65, 70, 85 and 100 percent
- TruLumina LED lighting and True Precision Control with ice-cycle status
- Soft-close articulating hinge, reversible in the field
- UL rated for outdoor use
What Is Included and What You Will Need
- Included: ice machine with factory-installed drain pump and water filter, True Magna Scoop and overlay panel template
- Not included: the custom overlay panel
- Required: 1/4 in. water supply line with fittings (20 to 80 psi, 40 to 100 F), a dedicated 115V 15 A grounded circuit, and a drain path with a check valve
- Optional: replacement water filter, descaler and ice scoop
Installation Notes
Operating air temperature is 40 to 100 F, and below 32 F the unit must be winterized. For outdoor use it must be covered or protected from direct rain, and it is not suited to areas that get pressure washed or hosed. Maximum drain rise is 84 in. with the supplied 3/8 in. hose. A new dedicated circuit in New York City must be installed by a licensed electrician. We can help plan your cutout in a design consultation.
Documentation
- Spec Sheet
- Overlay Panel Template
- Installation and User Guide
- Quick Reference Guide
- Clear Ice Machine Brochure
Frequently Asked Questions
Does it need a drain line?
It has a built-in drain pump, so it does not need a gravity drain, but it does need a drain path with a check valve. The maximum vertical rise is 84 in. with the supplied hose.
Can I use it outdoors?
Yes, it is UL rated for outdoor use, but it must be covered or protected from direct rain and winterized below 32 F.
Is the door panel included?
No. The door takes your own overlay panel, and True supplies a template.
Can I switch the hinge?
Yes. The hinge can be reversed in the field with a hex wrench.
Related reading: Outdoor Refrigerator and Ice Maker Buying Guide.
Warranty
True backs this ice machine with a 3 year full warranty (parts and labor) and a 6 year sealed system warranty (parts and labor).
Think beyond the appliance
Build your complete setup
Choose the level of help you need. We’ll confirm the exact model, compatible parts and a clear quote before you commit.
The appliance
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The complete setup
Ask us to pair the appliance with the correct trim, venting, cover, cart or other model-specific accessories.
The installed project
For projects within our service area, ask for a quote covering product selection, compatible components and installation.
These are planning options, not pre-priced bundles. Accessories, delivery and installation are separate unless your written quote includes them.
Buy with the whole project in mind
Make sure this model fits your project
A few details now can help you avoid ordering the wrong size, fuel type or installation components.
1. Confirm fit
Check finished dimensions, opening or cutout measurements and the manufacturer’s required clearances.
2. Match the fuel and connections
Confirm the exact model’s fuel type, electrical requirements and any venting or ventilation requirements.
3. Complete the setup
Check what is included. Ask us to quote compatible accessories, delivery and installation separately where needed.
See the work. Hear from customers.
Explore completed installations and independent Google reviews to learn about working with NYC Fireplaces & Outdoor Kitchens.
Questions to settle before you order
How do I know which size and configuration to order?
Have your dimensions, photos, fuel or power details and preferred model ready. Contact our showroom before ordering if fit or compatibility is unclear. Follow the manufacturer’s installation instructions.
Does the price include everything I need?
Check the product description and selected configuration for included parts. Venting, trim, surrounds, covers, carts, fuel and installation may be separate. Ask for a complete quote before purchasing.
Can you deliver and install it?
Delivery and installation depend on your address and the product. Review our shipping policy and call for an installation quote. Confirm availability and timing before booking work. Read shipping details. Read return terms.
Product, accessory and installation prices are separate unless the offer explicitly includes them. Compatibility must be confirmed for the exact model.


