Primo  |  SKU: PGCXLH

Primo Oval XL 400 Ceramic Kamado Grill - PGCXLH

Regular price $1,699.00

Images & size shown are for reference only: colors may vary by screen, lighting, & natural material variation. See description for dimensions & finish options or call us to request a sample if an exact match is needed.

Most items ship within 1 business day. Manufacturer-direct items may take up to 2 weeks. Call us before ordering if needed immediately. 718-326-4328

Choose with help from our Maspeth showroom. Read customer reviews on Google.

Pickup available at Maspeth, NY Showroom

Usually ready in 2-4 days

Northeast shipping only: ME, VT, NY, NH, MA, CT, PA, NJ, MD, DE and RI. For any other state, call 718-326-4328 for a shipping quote before ordering. Product and local-service restrictions apply. Shipping details.

400+ five-star Google reviews
  • Northeast shipping. Eligible orders over $999 ship free within our 11-state area; other eligible orders have a flat rate at checkout. Product exclusions apply. Shipping details.
  • Factory-authorized Primo dealer. You keep the full manufacturer warranty.
  • 30-day returns, no restocking fee.
  • Professional installation available across NYC, Long Island, Westchester, northern NJ and Greenwich/Stamford, CT.
Visit our Maspeth, Queens showroom
58-30 Maspeth Ave
Maspeth, NY 11378
Monday–Friday
9:00 AM–5:00 PM
Saturday
10:00 AM–3:00 PM
Sunday
Closed

Call ahead to confirm the model you want to see and pickup readiness.

Shipping & Delivery Area

  • Online shipping is limited to Maine, Vermont, New York, New Hampshire, Massachusetts, Connecticut, Pennsylvania, New Jersey, Maryland, Delaware and Rhode Island.
  • Eligible orders over $999 receive free standard shipping; eligible orders of $999 or less have a flat rate shown at checkout.
  • Our own trucks deliver eligible local orders up to 120 miles. e-NRG fuel, white-glove delivery and assembly have separate eligibility, distance limits and charges.
  • For other states, or when no delivery option appears, call 718-326-4328 for a quote before ordering.
  • Read the shipping policy for details.

Assembly & Installation

Our company installs in the following areas: Manhattan, Queens, Brooklyn, Nassau, Suffolk, Staten Island, Bronx, & Westchester NY. Hudson, Union, Essex, & Bergen NJ. Greenwich & Stamford, CT. Check out our portfolio of projects we built!

WE OFFER INSTALLATION FOR THE PRODUCTS WE SELL BELOW

Call for a free quote 718-326-4328

Warranty

Manufacturer's warranty their products only if they are purchased from an authorized retailer like us. If an issue occurs and the item was purchased from a 3rd party website i.e. Amazon, your claim may be denied. What this means for you as a customer? As a factory authorized & trained dealer for every brand on our website, you will maintain full manufacturer's warranty. Please click on the manufacturer's manual in the description for full warranty coverage information.

Returns

  • No-Restock Fees
  • 30-Day Return Policy
  • The NYC Fireplaces Team wants you to love what it is that you've ordered! If for some reason you have an issue with your product, we offer a '30-Day Return Policy'.
  • We allow returns on all new, unused, unassembled, and "resalable" items in their original packaging within 30 days of the delivery date for a refund (minus the original shipping costs, and the shipping costs you incur shipping the product back). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

Description

Available Sizes: Primo Oval Ceramic Kamado Grill Heads

Large 300 | XL 400 (Current Size) | XXL 500

Overall Dimensions: grill head 28 in. W x 21.5 in. D x 27.5 in. H (Primo spec sheet)

The Primo Oval XL 400 (PGCXLH) is Primo's most popular oval kamado, sold here as the grill head for a built-in island, a Primo table or a cart. It cooks on 400 sq in, or 680 sq in with the optional rack system, enough for about 8 whole chickens, 2 turkeys or 20 burgers.

The patented oval firebox gives true two-zone cooking, the 3/4 in. ceramic wall holds heat for long smokes, and the porcelain glaze resists scratches. It is made in the USA.

Features

  • Patented oval shape for two-zone grilling, roasting, baking and smoking
  • 400 sq in cooking area, 680 sq in with the optional rack system
  • Reversible 18.5 x 25 in. stainless steel cooking grates
  • 6-position chimney top and 5-position stainless steel draft door
  • Lid-mounted analog thermometer
  • Built-in or freestanding on a Primo table or cart
  • Made in the USA by Primo

Key Specifications

Model PGCXLH (Oval XL 400 grill head)
Cooking area 400 sq in; 680 sq in with the optional rack system (280 sq in)
Cooking grid 18.5 x 25 in., reversible stainless steel
Temperature range 200 to 750+ degrees F (Primo spec sheet)
Fuel Natural lump charcoal
Ceramic Premium-grade ceramic, 3/4 in. wall, porcelain glaze
Vents 6-position chimney top and 5-position stainless steel lower draft door
Thermometer Analog, lid mounted
Grill head weight 230 lbs (Primo spec sheet)
Made in USA
UPC 720968956958

Dimensions, Cut-Out and Clearances

Grill head 28 in. W x 21.5 in. D x 27.5 in. H (Primo spec sheet)
Built-in cut-out 28-3/4 in. W x 27-3/16 in. D x 14 in. H (dealer spec; confirm against the unit before fabrication)
Rear clearance 12 in. for the lid to open
Side clearance 2 in. minimum around the exterior

What Is Included and What You Will Need

Installation Notes

Set the grill head into a built-in island on a non-combustible support shelf, or on a Primo table or cart. Dealer specs list a 28-3/4 x 27-3/16 in. cut-out with 14 in. of height; confirm against the unit before cutting stone. Primo requires 12 in. of clearance behind the grill for the lid to open and at least 2 in. around the exterior, per the spec sheet. Use the grill outdoors only, never use lighter fluid, and set the grill on Primo ceramic feet on any surface other than a metal stand. In New York City, the NYC Fire Code restricts charcoal and other open-flame grills on balconies, terraces and rooftops, so confirm your building and FDNY rules before ordering. Book a design consultation and we will design the island and cut-out around the XL 400.

Documentation

Frequently Asked Questions

Does it come with a stand?

No. This listing is the grill head. Build it into an island or add a Primo XL table or cart.

Can it smoke and sear?

Yes. The oval firebox can be split with a divider for two-zone cooking, so you can sear over direct heat on one side and roast or smoke indirectly on the other.

How much can it cook?

About 8 whole chickens, 2 turkeys, 12 steaks or 20 burgers, per Primo.

Can I use it in New York City?

On a backyard or ground-level patio, usually. The NYC Fire Code restricts charcoal grills on balconies, terraces and rooftops, so check your building and FDNY rules first.

Related reading: Built-In vs. Freestanding Grill and Outdoor Kitchen Planning Guide.

Warranty

Primo Grills and Smokers limited warranty, per the Primo owner's manual: Limited Lifetime Warranty backed by a 20-year guarantee on ceramic parts, five (5) years on all metal parts (excluding cast-iron parts), one (1) year on cast-iron parts, one (1) year on cooking grates, and thirty (30) days on thermometers and felt gaskets, for the original purchaser. Coverage is repair or replacement of parts Primo finds defective under normal use, with replacement parts shipped at the purchaser's expense; damage from accident, misuse, improper installation or maintenance, and cracks or chips in the exterior glaze after delivery to the dealer are excluded.

From our project portfolio

Real homes. Real installations.

See our project portfolio →

See how fireplaces and outdoor kitchens come together in projects completed by our team.

Hear from our customers

Independent Google reviews of NYC Fireplaces & Outdoor Kitchens.

Think beyond the appliance

Build your complete setup

Choose the level of help you need. We’ll confirm the exact model, compatible parts and a clear quote before you commit.

01

The appliance

Know your model and configuration? Shop the appliance and review exactly what is included.

02

The complete setup

Ask us to pair the appliance with the correct trim, venting, cover, cart or other model-specific accessories.

03

The installed project

For projects within our service area, ask for a quote covering product selection, compatible components and installation.

These are planning options, not pre-priced bundles. Accessories, delivery and installation are separate unless your written quote includes them.

Buy with the whole project in mind

Make sure this model fits your project

A few details now can help you avoid ordering the wrong size, fuel type or installation components.

  1. 1. Confirm fit

    Check finished dimensions, opening or cutout measurements and the manufacturer’s required clearances.

  2. 2. Match the fuel and connections

    Confirm the exact model’s fuel type, electrical requirements and any venting or ventilation requirements.

  3. 3. Complete the setup

    Check what is included. Ask us to quote compatible accessories, delivery and installation separately where needed.

See the work. Hear from customers.

Explore completed installations and independent Google reviews to learn about working with NYC Fireplaces & Outdoor Kitchens.

Questions to settle before you order

How do I know which size and configuration to order?

Have your dimensions, photos, fuel or power details and preferred model ready. Contact our showroom before ordering if fit or compatibility is unclear. Follow the manufacturer’s installation instructions.

Does the price include everything I need?

Check the product description and selected configuration for included parts. Venting, trim, surrounds, covers, carts, fuel and installation may be separate. Ask for a complete quote before purchasing.

Can you deliver and install it?

Delivery and installation depend on your address and the product. Review our shipping policy and call for an installation quote. Confirm availability and timing before booking work. Read shipping details. Read return terms.

Product, accessory and installation prices are separate unless the offer explicitly includes them. Compatibility must be confirmed for the exact model.